Telephony extension of the interaction journal. Keyed on the interaction line, so a voice interaction carries its call detail without every other channel inheriting empty columns. Numbers are held as salted hashes, never in the clear: a call record is personal data and the mirror is not a wiretap.
Hover a canonical name to see the legacy SAP field name
| Canonical name | Concept | Description | Data element | Type | Check table |
|---|---|---|---|---|---|
| CLI key | cliens | Client | MANDT | CLNT 3 | T000 |
| EPH_ANN key | ephemeris commercii annus | Interaction journal year | GJAHR | NUMC 4 | — |
| EPH_NDO key | ephemeris commercii numerus documenti | Interaction journal document number | EGD_IJNO | CHAR 20 | — |
| EPH_POS key | ephemeris commercii positio | Interaction journal item | EGD_IJLN | NUMC 6 | — |
| TVC_RFR_FNS | tabula vocationis referentia fons | Call detail record reference in the source telephony platform | EGD_SRCID | CHAR 60 | — |
| VOC | vocatio | Session identifier of the call | EGD_SRCID | CHAR 60 | — |
| SSH_NUM | summa salita numerus | Salted hash of the calling number | EGD_EVDHSH | CHAR 64 | — |
| SSH_NUM2 | summa salita numerus | Salted hash of the dialled number | EGD_EVDHSH | CHAR 64 | — |
| ITN | itinerarium | Dialling prefix retained for routing and geography, without identifying the subscriber | EGD_NUMPFX | CHAR 8 | — |
| CTS_VOC | coetus vocatio | Carrier or trunk group the call traversed | EGD_CARRIR | CHAR 30 | — |
| VOC_GEN | vocatio genus | Call type: voice, video, conference, transfer leg or voicemail | EGD_CALTYP | CHAR 10 | — |
| TMP_VOC | tempus vocatio | Ring time in seconds before the call was answered | EGD_DURSEC | DEC 13 | — |
| TMP | tempus | Talk time in seconds | EGD_DURSEC | DEC 13 | — |
| TMP2 | tempus | Hold time in seconds | EGD_DURSEC | DEC 13 | — |
| VOC_OPS_TMP | vocatio opus tempus | After-call work time in seconds | EGD_DURSEC | DEC 13 | — |
| NUM_VOC | numerus vocatio | Number of transfers the call went through | EGD_COUNT | NUMC 3 | — |
| VOC2 | vocatio | Call abandoned before answer | XFELD | CHAR 1 | — |
| COD_FIN_VOC | codex finis vocatio | Disposition code recorded at the end of the call | EGD_RESCOD | CHAR 10 | — |
| CODEC | Audio codec negotiated for the session | EGD_CODEC | CHAR 20 | — | |
| VOC3 | vocatio | Mean opinion score of call quality | EGD_MOSSCR | DEC 3,1 | — |
| JITTMS | Average jitter in milliseconds | EGD_LATMS | DEC 9,2 | — | |
| PKTLOS | Packet loss during the session, as a percentage | EGD_ATTPCT | DEC 5,2 | — | |
| MOR | mora | Mean round-trip latency in milliseconds | EGD_LATMS | DEC 9,2 | — |
| VOC_IDX | vocatio index | Call recorded indicator | XFELD | CHAR 1 | — |
| RFR_FNS | referentia fons | Recording reference in the source platform; the recording itself is not mirrored | EGD_SRCID | CHAR 60 | — |
| IDX | index | Transcript exists indicator | XFELD | CHAR 1 | — |
Foreign keys
| Field | Check table | Check field |
|---|---|---|
RCLNT | T000 | MANDT |